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We decide the purchase depending on the condition of the books or CDs, not titles, authors or artists. Generally we accept almost all genres. Please contact the nearest BookOff store for details.
Even in the case of identical books or CDs, Please note that depending on the condition, some books may not be acceptable or prices may vary. Circumstances also vary depending on the inventory status at each store.
The final purchasing price is decided on site after actually evaluating the condition of each book or CD. And therefore, quotation cannot be given in advance in case of email or phone inquiries. We hope you understand our policy.
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We request your ID (Drivers license, student ID, passport etc.) when you are selling ANY items.
In case a child under the age of 18 is selling items other than books, we request the parent to accompany the child (We request the parent to write their names on the purchase form).
Regardless of above stipulation, BookOff reserves the right to request the customer to show their ID at anytime, when deemed necessary.
If you are not satisfied with the above answer, please contact our store.
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Yes you can sell the books/CDs that you bought at BookOff. In such a case, we will not reduce our purchase price for the reason that the books were purchased at our stores (We can tell by the price tag on the book). We will evaluate the books using our regular pricing standards.
However, the purchase price and the range of purchase condition will vary depending on the inventory status at each store, so please understand.
If you are not satisfied with the above answer, please contact our stores.
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In case of magazines, purchasing method may vary at each store. You cannot sell weekly magazines, comic magazines, business magazines, and fashion magazines that are affected by time and trend. You can sell fashion magazines if is within 3 months of the publication date. Purchasing method of foreign books will vary at each store so please inquire directly to the store where you are selling your books.
Please check the store locator page for more store information.
If you are not satisfied with the above answer, please contact our stores.
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Yes you can sell dictionaries and reference books. However, you may not be able to sell your books due to the publication date or condition of the books. You also cannot sell the books with write-ins or marker signs on them.
If you are not satisfied with the above answer, please contact our stores.
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Yes you can. However, we may not purchase them due to their condition. For example, they may be severely yellow-colored or they might have write-ins, marker signs on them.
If you are not satisfied with the above answer, please contact our stores.
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In principle, we purchase movie guide pamphlets too. However, purchasing method differs with each store, so please inquire at your nearest BookOff store.
Please check the store locator page for more store information.
If you are not satisfied with the above answer, please contact our stores.
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We employ nationally uniform purchasing standards at all BookOff stores to calculate the purchasing price. There are several standards, but the most crucial factor is the "neatness" or "cleanliness" of the books. This is the significant difference between other used book stores or recycle shops and our stores.
For example, even if there are two books with identical title, price will differ depending on the "neatness" or "cleanliness" of the books. This "neatness" or "cleanliness" is judged by evaluating the cover and the degree of yellowness of the book. Furthermore, our BookOff stores employ stand-alone system in principle, therefore, prices differ depending on the store's inventory situation too.
We hope you will understand that we are employing this nationally uniform purchasing standards as our basic rule, so as to satisfy our customers pricing needs.
If you are not satisfied with the above answer, please contact our stores.
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We apologize for the inconvenience. Regardless of games, books, CDs or other softwares, if there was a defect on the product, we will check the receipt and exchange it with the same product if we have it in stock. If we do not, we will refund your money back. Please contact with the store that you purchased the product.
If you are not satisfied with the above answer, please contact our stores.
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We apologize for the inconvenience. We will check the receipt, and exchange them with the right product if we have them in stock, and if we do not, then we will refund your money back. Please contact with the store that you purchased the product.
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We apologize for the inconvenience. The store that you purchased the books will check the receipt and make exchange or refund accordingly. Please speak to someone at the store where you purchased the books or contact us by phone. Whether we can make an exchange or refund will be decided by the store where you purchased the books.
If you are not satisfied with the above answer, please contact our stores.
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We apologize for the inconvenience. Shoplifting done by a very small portion of the customers are increasing in recent years. Therefore, as a preventive measure, we installed the security gate at the entrance. However, one of the problems is that the security gate also reacts to rental videos, to tags the staff forgot to remove from products, or to tags still remaining on products purchased at other stores. At BookOff, we do our best to apologize to our customers and clarify the reason for the alarm being triggered. We hope you will understand this action taken by our staff.
If you are not satisfied with the above answer, please contact our stores.
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We have the list of stores shown in the store locator page on our web site.
If you are not satisfied with the above answer, please contact our stores.
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Unfortunately, we do not have a data base of nationwide inventory at present, so we cannot inform you of the availability.
Telephone numbers, etc. are listed on the list of stores shown in the store locator page on our web site.
If you are not satisfied with the above answer, please contact our stores.
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We apologize but we do not deal with transfer services.
If you are not satisfied with the above answer, please contact our stores.
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We apologize for the inconvenience. Sometimes the books are misplaced by other customers or in a few occasions, the price tags are pealed off by accident.
We kindly request that the customer check the price tag before deciding to purchase a book.
If you are not satisfied with the above answer, please contact our stores.
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